Customers can make the new booking over their website or app under the "Manage Booking" option using the PNR of the original booking. Presently, this is the case with rescheduling with Spicejet (INR 250 per passenger per segment). Another catch while rescheduling is one also needs to pay the convenience fee in addition to the fare difference. #StaySafe #StayHealthy #SkyWillBeBlueAgain #StayingParkedStayingSafe pic.twitter.com/xJ2uHFNMmW. Lady Gaga’s Exotic Make-Up Look Marked By Three Eye Shadow Colours Is Striking! They cancelled the flight (Which I was waiting for) but no option for refund, no voucher, no change in sector, no name change, just can be rescheduled for later date. The re-scheduling is applicable on bookings made through a travel agent or OTA as well. Instead, airlines are offering rescheduling facility to make future flight booking at no additional costs. Please enter an amount in the box below and click on the button to pay; you can use Netbanking, Debit/Credit Cards, UPI, QR codes, or any Wallet to pay. SpiceJet also said that it is in the process of making cancellation on flight bookings. Customers of the airline will have to use this credit shell within 1 year from the date of issue and for the same passenger (in whose name the booking was made). Now, GoAir, which has just shut down their international network yesterday, and laid off 80 ex-pat pilots today, has come up with a new way to deal with this situation. It is not clear if you can still opt for a cash refund or only a credit shell here on for flights cancelled by GoAir, but perhaps it would have been a better idea to give airline initiated cancellations a choice amongst the both. Vistara informed customers via its Twitter handle that it would get in touch with its customers who have booked tickets for travel till 3 May and they will be able to reschedule their bookings to a future date up to 31 December 2020. — Ajay Awtaney (@LiveFromALounge) March 12, 2020. Necessity is the mother of invention, they say, and GoAir is doing just that, at the moment. You can redeem your PNR on any date between April 15, 2020, and April 15, 2021. I have called several times to airline customer care for cancellation dropped the mail to authorities No one respond. Customers of the airline will have to use this credit shell for travel will 28 February 2021 and for the same passenger (in whose name the booking was made). I booked a flight ticket for my family with spicejet, the travel date is supposed to be in july 5 but due to covid situation the flight is cancelled by spicejet and informed us that the flight is cancelled and the amount is saved with them as credit shell and we must travel within march 31, 2021. I am unable to use the credit shell option, neither have I got the refund amount. For new booking made after 11 March to travel between 4 May 2020 to 31 December 2020, GoAir is allowing free re-scheduling, that is without rescheduling charges if such a change has been made up to 14 days before the original travel date. They had no other flight available and they weren:t even taking calls. Such a shame. Third, it gives them passengers after this outbreak is over. The flight was cancelled and since then, I have been trying to contact Paytm and GoAir. 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Fare difference, if any, will be applicable too. The balance amount would be retained under the original PNR as a credit shell. I have not received any update nor any solution. Required fields are marked *. Do you want to clear all the notifications from your inbox? Additionally, each one of them has a different policy on how they are treating this situation. These airlines have informed travellers via their Twitter handles on what can be done about cancellation of flight bookings for travel between 15 April and 3 May. There will be a one-time waiver on 'change fees' (that is on rescheduling) but the fare difference, if any, will be applicable. #ImportantUpdate pic.twitter.com/aikdfIBq8e, To start receiving timely alerts, as shown below click on the Green “lock” icon next to the address bar. We know the going has been tough and you need to be grounded at the moment to stay safe and do your bit in stopping the spread. It is not clear if you can still opt for a cash refund or only a credit shell here on for flights cancelled by GoAir, but perhaps it would have been a better idea to give airline initiated cancellations a choice amongst the both. This is a win for the airline because they don’t have to give out cash for a flight not taken immediately. I have booked Budapest to Delhi on Ukraine International for 31st Mar business class. To Start receiving timely alerts please follow the below steps: For investment related articles, business news and mutual fund advise, Story first published: Wednesday, April 15, 2020, 16:38 [IST]. Liked our articles and our efforts? They intimated me at 3 am through an automated message for a flight that would be after 18 hours. Check out all the coverage for everything that is happening due to the CoVid-19 in the world of aviation and travel. Bigg Boss Telugu 4: Jabardasth Avinash To Bid Goodbye To Nagarjuna Akkineni’s Show? See our Privacy Policy, 100,000 Membership Rewards / INR 45,000 Taj Vouchers on signup; 10,000 Bonus MR on minimum spend, Free to Signup; 1000 Membership Rewards bonus monthly on 4 txns of INR 1,000; Bonus 2,000 MR and INR 500 Amazon Voucher, 10,000 PremierMiles on Signup; INR 1,000 Amazon voucher on INR 5,000 spend. Your email address will not be published. Sector change is permitted but a name change of the passenger isn't. Once the changes is done, click on the “Save Changes” option to save the changes. One can choose any travel date in the 1 year period provided. You are eligible for a credit shell for full amount which will be valid for 1 year. Amendment Policy: You can reschedule your bookings on the airline chat box, without any date-change charges, on the same route, for travel between 25 th March 2020 and 17 th May 2020. Even though the amount you enter has to be in INR, you may use an international card to process the transaction.). They left me high and dry and now they refuse to refund my money. Click on the Menu icon of the browser, it opens up a list of options. The credit shell amount may be adjusted by the Passenger for any future booking on GoAir provided atleast one of the Passenger booked in the original PNR (Credit Shell PNR) should be traveling in the new PNR or is refundable on request. Only fare difference will apply. What do you make of the new cancellation policy of GoAir? Change of the Week: all the notifications from your inbox rescheduling with (! Family Pension after Death of Pensioner instead, airlines are offering rescheduling facility to make future flight booking no. Called several times to airline customer care for cancellation and refund of full amount which will be for! Of making cancellation on flight bookings, International, Middle East, News Tagged,. Contact PayTm and GoAir Tagged CoVid19, GoAir facility to make future flight booking at no additional costs GoAir. 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