So far I still haven’t found a solution. Listen to this device box is unchecked, so that's not the issue. Check to make sure it's at 100. The audio works completely fine, in fact, its some of the better sounding headphones I've used. Synapse doesn't recognize the headset, which I'm not sure if it is even supported (I've tried both synapse 2 and 3, both do not recognize it). If you have Windows, right click the sound/volume icon and then click on Recording devices. After that, click on the Advanced tab and make sure none of the checkboxes below Exclusive Mode have a checkmark inside of it. You may be able to find software that digitally enhances your audio, but so far that’s the best I can think of, unless someone else responds with something better. Press question mark to learn the rest of the keyboard shortcuts. Under Input, ensure that the correct microphone is selected, then click on Device properties. Glad to hear you got a fix, I was able to fix mine by purchasing a new splitter, ? Press J to jump to the feed. 1. It also fixed the problem of people being able to hear your desktop audio through your mic, so that’s another plus. I'd suggest trying turn return them and see if a different set has the same problem, though it might be too long after your purchase. The main issue right now is the mic being too quiet (I am using it to talk in discord, but even when looking in the windows sound and testing my mic, the level is very low and barely shows I am talking). I bought these for my sister for Christmas and she's having the same issue with hers. I'm just really frustrated by the headache this headset has caused, and the manual really tells you nothing about the mic. Once I did that I could finally see my Kitty Krakens in the Audio settings of Synapse and after clicking that it suddenly fixed them! 2. My friends are complaining that they can only just hear me even with their volume set to 200% on Discord. If anyone has any suggestions, I would greatly appreciate it. UPDATE! Razer is the world leader in high-performance gaming hardware, software, and systems. So happy now, the customer service was great. My audio settings change for it each time I unplug it, and each time I unplug it and plug it back in, it seems the quality of the mic gets better or worse. Having same issue with my new Kitty Krakens :(. Double-click on your recording device and then click on the Levels tab and make sure it's at 100. or do have to rely on my old headset again :(. I got some support through live chat and the issue was resolved when I repaired the synapse app through app settings. Has someone found a solution to it? Just got mine today and the mic is horrible. Made by redditors, for redditors, to discuss RΛZΞR products. Hi, Im using a Rode NT-1 XLR Mic with a Focusrite Scarlett 2i2 Audio interface. The following is the check list of solutions if your Windows 10 microphone is too quiet in volume and not audible – Install the latest drivers of your “branded” mic headset. Turns out the one out of the box was creating some sort of electrical interference so buying a new splitter fixed my problem. By using our Services or clicking I agree, you agree to our use of cookies. Uninstall and Reset Skype kind of IM and voice calling software. I still haven’t found a fix, but if you do let me know. Select the “correct” microphone as “default” mic device. Then in the Advanced tab and make sure it's not in Exclusive Mode Double-click on your recording device and then click on the Levels tab. This damn mic though. ive downloaded synapse 3 and it doesn't have any audio settings, New comments cannot be posted and votes cannot be cast. They worked fine on my bf's laptop without synapse so if you're unsure it's the issue try it on another device without synapse. Sister threw away the box so idk if she can return them. In my sound settings, it is set as the default recording device, and in properties, mic volume is set to 100%, and microphone boost is set to +10 (anything above does increase the sound by only a little, also leaves much static). level 2 Right-click the Sound icon in the System Tray and select Open Sound Settings. Sucks how bad the support for this headset is. I plugged the headset into my PC, directly into my motherboard through the back of my PC. Cookies help us deliver our Services. In a bid to save other’s eardrums and maintain quality, microphone volume in Windows 10 often starts below full capacity. Listen to this device box is unchecked, so that's not the issue. Right click the sound/volume icon for windows and go to sound settings, then sound control panel on the right side (or bottom). I'm having the exact same issue. I have been struggling with this headset ever since the first day I bought it. 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