I booted into a flash drive to update to Lion and the keyboard still typed like the shift key … I have had to attach my old usb keyboard and mouse to write this without "shouting". Done: Press the power button to turn on the computer. 3: On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The left shift key has come free of the keyboard of my Macbook pro. My MacBook Pro starts up in safemode, i can only type in capitol letters and the MacBook Pro is only one day old. nothing appears to have broken (although I do live with a 3year old and a 1 year old so anything is possible). Help! Replacement MacBook Pro keyboards are relatively inexpensive (13" MacBook Pro Keyboard and 15" MacBook Pro Keyboard) versus a top case assembly - $25-$30 versus $250-$400. The keys in question change and sometimes they work but the keys do not feel as if they’re depressing. Question: Q: Shift Key, MacBook Pro. Various Macbook and Macbook Pro models from 2015 to 2017 are eligible for a free repair, so start by going to the Apple menu, then to About This Mac to identify your model. iFixit.com has excellent guides to walk you through, but if you are unsure of your tech skills it's best to get a pro … (You will see the status light on your charger change back and forth when you do this). Okay, so I have a mid-2010 MacBook Pro (unibody design) and I have the typical problem with the keyboard. Any ideas of how this could have happened other than keyboard malfunction. Note: Not all MacBook, MacBook Pro, and ‌MacBook Air‌ owners have experienced issues with the butterfly keyboard. My shift key function is "stuck" so everything WILL COME UP LIKE THIS> (hence the > instead of the period). 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